Lost income claims for gig workers
You earn through an app and want to know how that income loss is claimed.
Loss of income for a gig or platform worker is proven mainly through the app itself, since most delivery and e-hailing platforms record every trip and payment automatically. This is one part of the wider loss of earnings claim, proven differently depending on how you actually earn. The claim covers earnings missed while you were unable to work through the platform because of your injury.
Where the evidence actually comes from
Delivery riders, e-hailing drivers and similar platform workers usually have detailed digital records already sitting in the app. These generally show trips completed, earnings per period, and any gaps in activity.
The records that support this claim
- In-app earnings statements or summaries, exported where possible.
- Screenshots of weekly or monthly earnings for several months before the accident.
- Bank statements showing regular payouts from the platform.
- Any incentive or bonus history that formed a regular part of your income.
Why a period before the accident matters
A single strong week does not represent your normal earnings. Records across several months before the accident give a fairer average than one unusually good or bad period picked in isolation.
What can complicate this claim
Working across more than one platform, taking planned breaks unrelated to the accident, or having irregular hours by choice can all make the comparison less straightforward. None of these prevent a claim; they simply mean the evidence needs to cover a wider period to be convincing.
What to do next
Export or screenshot your earnings history as early as possible, since some platforms only keep detailed records available for a limited period. Self-employed income loss and proving your lost income cover the wider evidence picture beyond the app itself, and how compensation is worked out explains where this fits among the other heads of loss.
Common questions
Does it matter which platform I work for?
No. The same approach generally applies whether you deliver food, drive passengers, or do similar platform work, since the underlying evidence, in-app earnings records, works the same way across most platforms.
What if I work across two or three different apps?
You can generally combine records from each platform to build a full picture of your total income before the accident, provided you can show consistent earnings across all of them.
My earnings vary a lot week to week. Does that hurt my claim?
Not necessarily. Platform work is often naturally variable, so an average taken across several months before the accident usually gives a fairer picture than focusing on any single unusually high or low week.
How far back should my earnings records go?
Covering several months before the accident is generally more convincing than a single recent period, since it shows a realistic pattern rather than one result that might not represent your normal income.