Contact us
One message reaches a real person who can point you the right way.
The quickest way to reach us is on WhatsApp. It is free, and it does not commit you to anything.
What to tell us
A short message is enough to start. If you can, include the date and place of the accident, what happened, and how you are hurt.
If you have a police report number, a medical report or photos, mention them. You do not need everything ready to send a first message.
What happens next
We read your message and give you a plain first view of whether you have a claim and what it would involve.
If your situation needs a lawyer, we connect you with a licensed Malaysian law firm we work with, and we stay involved as part of that team. A qualified advocate and solicitor then advises you on your case.
When to reach out
Reach out early. Deadlines apply to claims, evidence fades, and witnesses move on, so an early message protects your position.
If someone has died, or a person is seriously hurt, contact us as soon as you are able, and we will handle your enquiry with care.
Languages
You can write to us in English, Bahasa Malaysia or Chinese, and we will reply in a way you are comfortable with.